Privacy Policy

Chestnut Vacations may collect personal information when you interact with our website or services. This can occur when you browse the site, submit a contact form, ask for travel information, sign up to receive updates, or communicate with us in other ways. The information collected may include your name, email address, mailing address, telephone number, and other information you choose to provide. You are not required to submit certain personal details, but choosing not to provide them may prevent you from accessing some website features or receiving certain travel planning services.

When you access our website, certain non-personal or technical information may be collected automatically. This can include details about your browser, device, operating system, Internet service provider, referring pages, website activity, and similar technical information used to better understand how visitors interact with our site.

Chestnut Vacations may use cookies and comparable technologies to enhance website functionality, retain certain preferences, and better understand website usage and performance. Most browsers allow you to block cookies or receive an alert before they are stored. Disabling cookies, however, may cause certain website features to function differently or become unavailable.

Information collected through our website may be used for legitimate business purposes such as:

• Responding to requests and providing travel planning assistance.
• Managing, maintaining, and enhancing our website and services.
• Tailoring aspects of your experience to your stated travel preferences and interests.
• Communicating with you about travel inquiries, vacation requests, quotes, reservations, or support needs.
• Providing marketing emails, newsletters, or SMS communications when you have opted to receive them.
• Facilitating payments or making travel-related arrangements when required.
• Meeting applicable legal requirements and helping maintain the security and integrity of our website.

Chestnut Vacations maintains reasonable administrative, technical, and physical measures intended to help safeguard collected personal information from unauthorized access, use, modification, disclosure, or destruction. When sensitive information is transmitted through our website, we use SSL encryption and other commonly accepted security measures designed to protect that information.

We do not sell, lease, or trade your personal information to third parties. When appropriate, information may be provided to trusted service providers, travel suppliers, payment processors, or business partners as necessary to fulfill requested services or support our business operations. We may also use or share aggregated information that does not personally identify individual users for analytics, marketing, or similar business purposes.

Chestnut Vacations takes the privacy of children seriously. Our website and services are not intended for children younger than 13, and we do not knowingly request or collect personal information from children under the age of 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Chestnut Vacations may revise this Privacy Policy from time to time. When updates are made, the revised policy will be published on this page along with an updated effective date. We recommend reviewing this page periodically to stay informed about our privacy practices and how collected information is handled.

By accessing or using this website, you acknowledge the practices described in this Privacy Policy. Your continued use of the website after changes to this policy have been posted indicates your acceptance of the revised policy.

If you have questions about this Privacy Policy or how information is handled through this website, please contact Chestnut Vacations using our contact page. Our team will be available to assist you.

Chestnut vacations (“Company,” “we,” or “us”) collects mobile information through our website opt-in forms, customer service interactions, and account creation processes.

• Collection of Mobile Data: We collect mobile phone numbers, names, and the content of text messages when you opt-in to receive SMS communications from us.
• Purpose of Mobile Data: Mobile information and phone numbers collected for text messaging compliance purposes will never be shared, sold, rented, or leased to any third parties or affiliates for marketing or promotional purposes.
• Third-Party Service Providers: We may share your personal data, including mobile numbers, with trusted third-party subcontractors or application hosting partners (such as SMS gateway providers or CRM platforms) strictly to operate and deliver text messages on our behalf. These subcontractors are prohibited from using your mobile data for any internal marketing or independent promotional goals.
• Opting Out: You can revoke your consent to receive text messages at any time. To stop receiving text messages from Chestnut Vacations, reply STOP to any message you receive from us, or contact our support team at chestnutvacations.com. Once we receive your STOP request, we will send a final confirmation text and promptly remove your number from our active messaging lists.
• Help & Support: If you need assistance regarding our text message programs, reply HELP to any message